Shipping & Returns

Shipping

If your order is placed before 4pm Monday-Friday, your order will be shipped the following business day.

  • Australia Post Standard – 5-8 Business Days (Free Standard Shipping Australia Wide)
  • Australia Post Express – 1-2 Business Days (Incurs additional cost)

These estimates do not include any delays that may occur in the shipping process. BLANQ will not be held liable for orders that may take longer than the estimated times.

Once your package is passed on to Australia Post or other Courier services, BLANQ will not be liable for any delays that may occur as the above estimated times are just a guide.

* Free shipping applies to eligible items only.

Returns Policy

Results will vary immensely from person to person, depending on the condition of their teeth, length of use and if the instructions were followed correctly.

It may take a number of applications to begin to see your results also it might take a couple of months to completely rid your teeth of all stains.

BLANQ is unable to refund your Teeth Whitening Kit unless the product is defective. If so, the product must be returned within 8 days. Refund is only available if the product is returned in its original state, including all of the accesseries that came with it. Partially returned items and/or used items will NOT be accepted and no refund will be approved.

It is the customer’s responsibility for the cost of returning the faulty item. If the product is in fact faulty, BLANQ will also refund the return postage costs. However, ONLY standard shipping costs will be refunded NOT express post.